December 4, 2015 Approved at the Extraordinary General Meeting of Members

Excerpt from the Preamble

* Excerpted from the Preamble: Intent of Establishing the Ethical Regulations and Standards of Conduct.

The Public Interest Incorporated Association, The Loss Adjusting Association of Japan (hereinafter referred to as "the Association") conducts its activities to promote fair and prompt loss adjusting for damages caused by various incidents, including the increasing occurrence of natural disasters, thereby contributing to the stability and improvement of people's lives.

To achieve this, the members and the Loss Adjusters affiliated with the members (hereinafter referred to as "Loss Adjusters") engage in research and training to improve loss adjusting skills and quality. Additionally, they play a vital role in ensuring the sound development of loss adjusting and the stability of social life by conducting their duties fairly, honestly, and promptly.

To fulfill these objectives and roles, members and Loss Adjusters must maintain high ethical integrity by cultivating advanced knowledge, extensive experience, and superior skills as professionals in loss assessment. Fairness and honesty are essential qualities for their profession.
Therefore, the Association establishes these Ethical Regulations and Code of Conduct to ensure its members uphold high ethical standards and meet societal expectations.

Statement on Ethics

* This section is from Chapter 1 (Statement on Ethics) in the Ethical Regulations and Standards of Conduct.

1．Mission

Members and Loss Adjusters are committed to conducting fair, honest, and prompt loss adjusting, with the mission of ensuring sound loss adjusting practices and contributing to the stability of social life.

2．Awareness of mission

Members and Loss Adjusters shall be aware of the mission stated in the preceding article and strive to fulfill it.

3．Independence and Integrity

Members and Loss Adjusters shall maintain independence in all professional relationships and act ethically and with integrity based on the principles of good faith.

4．Compliance with Laws and Regulations

Members and Loss Adjusters shall comply with all applicable laws and regulations and strive to be well-versed in legal and practical matters.

5．Maintaining dignity

Members and Loss Adjusters shall always strive to cultivate their character and maintain their dignity. They shall also endeavor to enhance their professional knowledge and accumulate practical experience. Additionally, they shall actively participate in training programs organized by the Association, continuously engage in self-improvement, and work towards enhancing the quality of loss adjusting.

6．Maintaining Credibility

Members and Loss Adjusters shall conduct their duties fairly and with integrity. By maintaining a humble attitude at all times, they shall strive to uphold credibility.

7．Public Interest Activities

Members and Loss Adjusters shall actively participate in public interest activities that align with their mission.

Ethical Regulations and Standards of Conduct